FAQ

  • DO YOU SHIP WORLDWIDE?

    Yes

  • WHAT ARE YOUR SHIPPING FEES?

    Shipping rates may vary depending on the country. They will therefore be evaluated at the time of checkout, before payment.

  • CAN I RETURN MY ORDER?

    If you are not completely satisfied with a purchase or if you made a mistake with your purchase, you can return unused products. All returns are subject to validation and approval at the discretion of OHM Kristina Tuckute.

  • HOW LONG DO I HAVE TO MAKE MY RETURN?

    Items eligible for returns must be returned within 30 days.

  • HOW SOON WILL I GET MY REFUND?

    Refunds may take several days to be processed after receipt of the item.

  • WHAT ITEMS ARE NOT REFUNDABLE?

    Products used or damaged after delivery cannot be returned or refunded.